FAQ

Frequently Asked Questions (FAQ)

When will I receive my order?
Delivery time is generally 2 to 5 working days within Germany.

Can I have the box shipped directly to the bride?
Yes, we are happy to ship directly to the recipient.

Are the products already gift-wrapped?
Our products are packed with love and are ideal for gifting.

For which occasions are the Bride Boxes suitable?
For bachelorette parties, bridal showers, weddings, engagements, and as a special surprise for the bride.

Can I return an order?
Yes, in accordance with our cancellation policy, unused items can be returned within the statutory period.

How can I contact you?
Via our contact form or by email at info@koko-with-love.com.